Partly Nonsense

ORIGINALLY WRITTEN BY JOEL KLAASSEN
Customer service has hit a new low on the national scene. Just last week we received in the mail two of the Low German books we?ve published. They came with a packing slip as though we had ordered them.



The package was from Barnes & Noble, the bookstore giant. I called the phone number on the paperwork to find out what in the world was going on.



I went through their automated phone system, which was endless. Then I got a live voice. She says, ?Wait a minute.? Before I could say anything I was transferred to another recording.



The next thing I heard was: ?I am out of the office until next week. Please call back then.? And no chance to get back in.



And they have the nerve to call it a ?customer service? number.



Guess what? I?m not calling back.



***



It?s a lot easier to slide out of bed in the morning these days. We just switched back to the smooth sheets from winter flannel.



***



I?m really looking forward to April 30. That?s when the KU Senior Barnstorming Tour is coming to Hillsboro for a great show of basketball at Brown Gymnasium.



According to Eddie Weber, one of the organizers of the Trojan Booster Club, which is sponsoring the event, the Jayhawk senior contingent will be playing against a group of Marion County high school senior all-stars.



Tickets are $5. An autograph session is scheduled prior to tipoff and souvenir T-shirts will be on sale.



This is how the KU players raise a little money for themselves since they are not allowed to work for pay during the season. But then, when would there be any time to work? This will no doubt pack the gym so watch for more details soon.



***



Some really rotten things are going on in Washington these days. I saw it in the Wichita Eagle recently and was reminded of it by a faxed message from Tom Faulkner, CEO of Hillsboro Community Medical Center.



Seems as though Clinton administration officials agreed to forgive Medicare overpayments in the range of $202 million to several large health providers in New York and the county health department in Los Angeles, according to federal investigators.



In each case, the government and the provider agreed to keep the settlement secret. The administration officials said they agreed to the settlements as a way to help hospitals that serve large numbers of poor people.



Hey, we?re not all that rich on the prairie either.



These settlements were for 36 cents on the dollar, even though much more could have been collected. Some services provided here in our local hospital are reimbursed by Medicare only 36 cents on the dollar.



No wonder we don?t trust big government and no wonder health care is threatened in rural areas.

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